Managing Anger and Frustration in the Workplace
Last Updated 09/2018
English
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Finish in
60 mins! Run Time
60 mins! Run Time
Made for for
Employees
only
Employees
only
No Certificate
Provided
Provided
Mobile -
Friendly
Access
Friendly
Access
Description
Course Overview
Controlling and limiting anger is important in every aspect of one's life.
Without control you are putting limits on what you can accomplish in your personal and professional life. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand.
However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.
The Anger Management course will help teach participants how to identify their anger triggers and what to do when they get.
System Requirements
Knowleged of PC, Pen, Paper
Table of Contents
Course Outline:
Module One: Getting Started
Module Two: Understanding Anger
Module Three: Do's and Don'ts
Module Four: Gaining Control
Module Five: Seperate the People from the Problem
Module Six: Working on the Problem
Module Seven: Solving the Problem
Module Eight: A Personal Plan
Module Nine: The Triple A Approach
Module Ten: Dealing with Angry People
Module Eleven: Pulling It All Together
Module Twelve: Wrapping Up
Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger.