Preventing & Handling Workplace Violence and Aggression

Created by: Living Development Corp.
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Last Updated 08/2018
English
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Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

Course Overview

Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace harassment training is essential to the welfare of all businesses and their employees.

In order to prevent Workplace Violence, it is essential that managers and employees are able to identify individuals who could become violent and understand how to diffuse dangerous situations. This course will help participants to identify and address violence in the workplace, as well as giving them the tools to develop their own Workplace Harassment Policy.

Course Objectives

  • Define workplace harassment.
  • Understand bullies and how to avoid hiring them.
  • Create a risk assessment and understand how to handle violence.
  • Recognize social and business responsibility.
  • Develop relevant policies and procedures.
  • Learn how to investigate complaints.

System Requirements

Basic Computer Skills, Pen, Paper

Table of Contents

Course Outline

Module One: Getting Started

Module Two: What is Workplace Harassment?

Module Three: Identifying The Bully

Module Four: How to handle Workplace Violence

Module Five: Risk Assessment (I)

Module Six: Risk Assessment (II)

Module Seven: Being the Victim

Module Eight: Checklist for Employers

Module Nine: Interview Process

Module Ten: Investigation Process

Module Eleven: Developing a Workplace Harassment Policy

Module Twelve: Wrapping Up

Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing.

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